Versand

SHIPPING POLICY

Last Updated: August 18, 2026

Thank you for shopping at mfsip.shop, operated by UJ MED HOLDING ApS.

This Shipping Policy explains where we ship, our shipping methods, shipping costs, order processing times, estimated transit and delivery times, order tracking, customs and taxes, and what to do if your shipment is delayed, lost, or damaged.

Please review this Shipping Policy before placing your order.

1. SHIPPING DESTINATIONS

We currently ship orders to customers in the following destination:

Germany

Orders can be delivered to valid residential and business addresses within Germany.

Please ensure that your complete and accurate delivery address is entered during checkout.

If we are unable to ship an order to the address provided, we will contact you using the contact information submitted with your order.

2. SHIPPING METHOD

Orders are shipped using Standard Shipping.

Depending on the destination, package size, availability, and logistics requirements, we may use different reputable shipping carriers or logistics providers to complete delivery.

Shipping Method: Standard Shipping
Shipping Destination: Germany
Shipping Cost: Free
Estimated Delivery Time: 3–7 business days

Where tracking is available, tracking information will be provided after your order has been dispatched.

3. FREE SHIPPING

We offer FREE STANDARD SHIPPING on all orders shipped to Germany.

Shipping Fee: €0.00

There is no minimum purchase amount required to qualify for our standard free shipping unless otherwise clearly stated during a specific promotion.

The applicable shipping charge will also be displayed during checkout before you complete your purchase.

4. ORDER PROCESSING TIME

Orders are generally processed within 1 business day after payment has been successfully received and confirmed.

Orders placed on weekends or public holidays will normally begin processing on the next business day.

Processing Time: Up to 1 business day

Order processing includes payment confirmation, order verification, product preparation, packaging, and preparation for shipment.

Once your order has been processed and dispatched, you will receive a shipping confirmation email where applicable.

5. TRANSIT AND DELIVERY TIME

After your order has been processed and dispatched, the estimated shipping and delivery time is:

3–7 business days

Business days are generally Monday through Friday, excluding public holidays.

Our standard shipping information is therefore:

Processing Time: Up to 1 business day
Transit / Delivery Time: 3–7 business days
Shipping Cost: Free
Shipping Destination: Germany
Shipping Method: Standard Shipping

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control.

6. POSSIBLE SHIPPING DELAYS

Although we aim to deliver orders within the stated 3–7 business day delivery timeframe, occasional delays may occur due to circumstances such as:

  • Carrier or logistics delays;

  • High shipping volumes;

  • Public holidays;

  • Severe weather conditions;

  • Transportation disruptions;

  • Customs or regulatory inspections, where applicable;

  • Incorrect or incomplete shipping information; or

  • Other circumstances outside our reasonable control.

If a significant delay occurs and we become aware of it, we will make reasonable efforts to provide relevant information to the customer.

Nothing in this section limits any mandatory delivery rights available to consumers under applicable law.

7. ORDER TRACKING

Where tracking is available for your shipment, tracking information will be sent to the email address provided with your order after the package has been dispatched.

Please allow some time after receiving your shipping confirmation for the carrier's tracking system to update.

You can use the provided tracking information to follow the progress of your shipment.

If your tracking information has not updated for an extended period, please contact us at:

Email: a01057583401@gmail.com

Please include your order number so that we can assist you efficiently.

8. SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please carefully verify the following information before submitting your order:

  • Recipient's full name;

  • Street name and house/building number;

  • Postal code;

  • City;

  • Country; and

  • Any other delivery information required by the carrier.

If you notice an error in your shipping information after placing your order, please contact us immediately at a01057583401@gmail.com.

We will make reasonable efforts to correct the shipping information before dispatch. However, once an order has been shipped, we may not be able to modify or redirect the delivery address.

9. CUSTOMS DUTIES, IMPORT TAXES AND OTHER CHARGES

For orders shipped to Germany, any applicable VAT, customs duties, import taxes, or other government charges will be handled in accordance with applicable law and the information presented during checkout.

Customers will not be charged undisclosed standard shipping fees by mfsip.shop after an order has been placed.

If any government-imposed customs duties, import taxes, or similar charges apply to a particular shipment, responsibility for such charges will be determined according to applicable law and the information disclosed during checkout.

10. DELAYED ORDERS

If your order has not arrived within the estimated delivery timeframe, please first review your tracking information, where available.

If you still require assistance, contact us at:

Email: a01057583401@gmail.com

Please provide your order number and relevant shipping information.

We will review the available shipment information and, where appropriate, contact the shipping carrier to investigate the delay.

11. LOST PACKAGES

If you believe your package has been lost during transit, please contact us at a01057583401@gmail.com.

Please provide:

  • Your order number;

  • Your full name;

  • Your delivery address; and

  • Any relevant tracking information.

We will investigate the shipment with the relevant carrier where appropriate and provide a suitable resolution in accordance with applicable law.

12. DAMAGED PACKAGES OR PRODUCTS

Please inspect your order when it arrives.

If your package or product arrives damaged, defective, or incorrect, please contact us as soon as possible at:

Email: a01057583401@gmail.com

Please provide:

  • Your order number;

  • A description of the issue;

  • Clear photographs of the damaged or incorrect product; and

  • Photographs of the shipping packaging where reasonably possible.

We will review the issue and provide an appropriate solution in accordance with our Return & Refund Policy and applicable consumer protection laws.

13. MULTIPLE SHIPMENTS

Orders containing multiple products may occasionally be shipped in separate packages due to product availability or logistical requirements.

If your order is divided into multiple shipments, the packages may arrive at different times.

Where available, separate tracking information will be provided for each shipment.

You will not be charged additional standard shipping fees solely because we divide an eligible free-shipping order into multiple packages.

14. RETURNS AND REFUNDS

We offer a 30-day return policy.

You have 30 days after receiving your item to request an eligible return, subject to the requirements and exceptions described in our Return & Refund Policy.

Before returning any product, please contact us at:

Email: a01057583401@gmail.com

Please do not send products back without first requesting a return and receiving the appropriate return instructions.

15. EUROPEAN UNION CONSUMER RIGHTS

Nothing in this Shipping Policy limits or excludes any mandatory rights available to consumers under applicable European Union or national consumer protection laws.

Where mandatory consumer protection rules provide rights concerning delivery, non-delivery, damaged products, cancellation, withdrawal, or refunds, those statutory rights will apply.

16. SHIPPING INFORMATION SUMMARY

For clarity, our standard shipping terms are:

Shipping Destination: Germany
Shipping Method: Standard Shipping
Shipping Cost: FREE (€0.00)
Order Processing Time: Up to 1 business day
Estimated Transit / Delivery Time: 3–7 business days
Tracking: Available where provided by the shipping carrier

17. CONTACT INFORMATION

If you have any questions about shipping, delivery, tracking, delayed orders, or this Shipping Policy, please contact us:

Store: mfsip.shop
Company Name: UJ MED HOLDING ApS
Legal Representative / Director: Nicola Meyer
Email: a01057583401@gmail.com
Business Address: C/O Uffe Jørgensen, Rudbæksbanke 15, Strib, 5500 Middelfart, Denmark
Company Registration Number (CVR): 26611180

© 2026 UJ MED HOLDING ApS / mfsip.shop. All rights reserved.